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Employment Opportunities

FULL-TIME POSITIONS

Ticket Sales Executive

SUMMARY
We want a sales manager looking to jump start their career in the sports world. We need a ticket sales executive to develop group, single game, and season ticket sales strategies and drive ticket revenue for the Fargo Force.

You’ll help us by calling and meeting with top company officials and group leaders and selling them on the benefits of season tickets or group outings with the Fargo Force using a full-menu marketing approach.

To become a superstar with teams, you need to first know that it all starts with tickets.

Tickets are the lifeblood of sports. Once you learn tickets – truly learn how to market tickets-then it’s on to sponsorships. Learn both, and you’ve got the right ticket to run teams.

WHAT YOU’LL BE DOING
Selling Tickets. You’ll be considered a sales executive and will be making sales calls to group organizations (schools, youth hockey teams, churches, etc.) and the average sports fan. The position will be selling season tickets, group tickets and/or small ticket packages.

QUALIFICATIONS
Do you want to be a superstar in sports business? That’s the first qualification. If you answered yes, then answer two more questions: 1) do you have a strong work ethic and 2) do you have a desire to learn and excel?

You should have strong communication skills (you have to like to talk to people) and a willingness to listen and learn. The ideal candidate should also have a passion for working in sales. Experience in the sports industry a plus.

COMPENSATION
This is a base salary plus commission position with greater reward for greater performance. Full benefits package including health insurance, 401(k), paid time off, and more. 

How to apply:
Please submit cover letter and resume to fans@fargoforce.com.

Director of Ticket Operations

SUMMARY
Scheels Arena and the Fargo Force are looking for a Director of Ticket Operations to oversee all ticketing operations for the building and the hockey team.

PRIMARY RESPONSIBILITIES

  • Maintain and oversee the entire ticketing platform for Scheels Arena and the Fargo Force, including building events in conjunction with Ticketmaster.
  • Oversee the day-to-day operations of the box office including cash flow, daily reconciliation, and daily reports
  • Manage all relevant financial reporting including ticket settlements, event settlements and other internal ticket-related reports
  • Work closely with the events department and ticketing company to ensure success with all event announcements and public on sales
  • Establish a good working relationship with venue partners, promoters and third party vendors
  • Work with key clients to set up events including the overall ticket builds, maintain seating manifests, event maps
  • Maintain an understanding of the contractual agreements for each event, such as contracts, box office charges, facility fees, etc.
  • Supervise box office and ticketing staff during all ticket-related events, including Scheels Arena events and Fargo Force games
  • Responsible for hiring, training and scheduling box office staff as well as communicating event information to the box office staff on a regular basis
  • Work closely with Scheels Arena and Fargo Force front office staff to facilitate all ticketing needs
  • Demonstrate excellent customer service skills, respond promptly to customer inquiries and requests
  • Serve as the main contact and produces all communication for suite owners
  • Handle all in-bound calls for ticketing related items (sales, questions/concerns)
  • Help to create season ticket booklets for the Fargo Force, as well as to facilitate all ticketing related items for the single game ticket on-sale
  • Coordinate with Fargo Force staff on creation of all ticketing related marketing materials


QUALIFICATIONS

  • 1-3 years’ experience in management and/or ticketing required
  • Experience in the sports or events industry
  • Experience with Ticketmaster ticket platform
  • Strong communication skills
  • Strong management skills
  • Excellent customer service
  • Experience in working with a ticketing system and creating ticketing contracts
  • Ability to work nights and weekends

COMPENSATION  

  • This is a base salary position. Full benefits package including health insurance, 401(k), paid time off, and more. 

How to apply:
Please submit cover letter and resume to abeal@scheelsarena.com

Part-Time Positions

FARGO FORCE MASCOT

The Fargo Force is looking for an individual to fulfill the role as the team mascot for the 2021-22 season!

Qualifications:

  • Must be 18 years of age or older
  • Willing and able to represent the Force at a wide range of events in the community as well as at Scheels Arena for all home games
  • In good health and physically able to be active in the crowd during home games
  • Able to improvise and be animated
  • Outgoing and good with children
  • Available to work all 30 scheduled home games (and the possibility of playoffs) and events (events range in day and time) throughout the year (in season and off season)
  • Entertaining and funny
  • A performer
  • Friendly and engaging with a crowd
  • Enthusiastic and energetic

How to Apply:

  • Fill out application
  • Email application to bradyb@fargoforce.com
  • Position will remain open until the perfect candidate is found

Production Crew

The Fargo Force is looking for dependable, knowledgeable, and passionate people interested in working on a fast pace live game production crew. Production crew is paid an hourly wage and if needed can earn school credit through a production internship.

If hired, the production staff member will have the opportunity for the following:
- Operator replay
- Operate camera
- Director
- Music operator

If interested, please fill out the part-time application below and email to katiem@fargoforce.com

TICKET ACCOUNT EXECUTIVE

If you want to be a sports business version of a 4th line defensemen, you shouldn’t waste your time reading the rest of this job description.

If, however, you want to be a superstar in sports business, you should do one thing before you read the rest of this. Click on Google Maps and look and see where Fargo, ND is. Print out the map and then circle Fargo. That’s the spot where people with drive and energy and ambition are being trained to become superstars.

Remit your cover letter and resume by email to: fans@fargoforce.com

Top Shelf

The Fargo Force is looking for part-time employees to work in Top Shelf during home games!

Duties during home games are to set up the store, ring up customers, fold clothing and restock shelves, close down tills at end of game, complete end of game till reports and count down tills to submit cash deposit. Employees report 1.5 hours prior to puck drop and typically wrap up within 60 minutes post-game. 

How to Apply:
- Fill out application below
- Email application to katiem@fargoforce.com
- Position will remain open until all spots are filled

Scheels Arena Cleaning Crew

The successful candidate will maintain the cleanliness and enhance the guest experience of the Scheels Arena and Farmers Union Insurance Center by performing general cleaning tasks.

Essential Duties:

  • Work as a team member or individually
  • Maintain janitorial room
  • Clean bathrooms
  • Clean glass
  • Mop/floor scrub concourses and lobbies
  • Clean suites
  • Vacuum
  • Empty trashes
  • And other essential cleaning duties as assigned

Please submit application to Tony at tthiry@scheelsarena.com.

Scheels Arena Facility Conversion Crew

The successful candidate will help our facility and conversion crew with maintaining the facility and converting for various events.

Essential Duties:

  • Set up and tear down for events
  • Rink glass removal/install
  • Cover/uncover ice with decking
  • Stage set up/tear down
  • Other event set-up/tear down
  • Helping with parking prior to home games and events
  • Other General maintenance around the facility as needed

Please submit application to Tony at tthiry@scheelsarena.com.

Scheels Arena Box Office

The Scheels Arena Box Office is currently looking for Box Office personnel to work Fargo Force games, as well as other arena events. We are seeking flexible event staff to help sell tickets, work will call windows, & assist in customer service and general office duties. Most hours revolve around scheduled events at Scheels Arena, but we are also looking for those with some daytime availability.

How to Apply:
Fill out the application below and email to abrown@scheelsarena.com.